Design the program
Choose devices, supplies, kits, and the patient experience for your care model.
Digital Health
Launch connected care without building the operations.
Telehealth, virtual care, and digital health companies use Impilo for devices, white-label kits, patient support, and one API, so your team can focus on the product and the care.
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1 APIDevice and patient data
50 statesDirect-to-patient fulfillment
White-labelBranded patient kits
What does Impilo do for digital health companies?
Impilo gives telehealth, virtual care, and digital health companies the physical and digital infrastructure behind connected care: device and supply sourcing, white-label kitting, nationwide direct-to-patient fulfillment, patient onboarding and support, reverse logistics, and APIs and a Device SDK that normalize data across manufacturers. Teams launch remote programs without building hardware operations in-house.
How it works
From launch plan to patients at home
Connect your product
Integrate through the Impilo API, Device SDK, and webhooks, or use the Impilo dashboard.
Ship and onboard
Kit and ship branded devices to patients nationwide, with support to get them set up.
Scale the operation
Impilo manages replacements, returns, and support while normalized data reaches your team.
Capabilities
Infrastructure for digital health teams
APIs and Device SDK
Embed device pairing and data capture in your own app and receive normalized readings.
White-label kits and fulfillment
Branded patient kits shipped directly to homes in all 50 states.
Patient support
Onboarding, troubleshooting, engagement, and replacement coordination.
Devices and supplies
Cellular and Bluetooth devices, supplies, and kits from one sourcing partner.
EHR integrations
Deliver data to athenahealth, Elation, eClinicalWorks, Epic, and more.
Pilo
An AI operating layer that coordinates care outside the clinic across your systems.
Run RPM, CCM, PCM, APCM, and ACCESS in your care model
Add remote patient monitoring, chronic and principal care management, APCM, and CMS ACCESS Model workflows to your digital care offering, with devices, engagement, and data in one patient record.
Remote Patient Monitoring
Collect physiologic readings from connected devices at home and act on them between visits.
- Cellular and Bluetooth devices
- Readings in the Patient Queue
- Clinical alerts
Remote Therapeutic Monitoring
Track non-physiologic data at home, such as therapy adherence, therapy response, and musculoskeletal or respiratory status.
- Patient-reported data
- Impilo Forms check-ins
- Automated time tracking
Chronic Care Management
Ongoing care management between visits for patients living with two or more chronic conditions.
- Care tasks and outreach
- Text, email, call, and video
- Automated time tracking
Principal Care Management
Focused care management for patients with one high-risk chronic condition.
- Condition-specific questionnaires
- Prioritized follow-up
- Automated time tracking
Advanced Primary Care Management
Medicare's monthly advanced primary care bundle, billed with G0556, G0557, or G0558 by patient complexity, which brings together elements of CCM, PCM, and transitional care management.
- One patient record
- Multichannel patient communication
- Billing and claims reporting
CMS ACCESS Model
A 10-year CMS Innovation Center model, starting July 5, 2026, that pays for technology-enabled chronic care based on whether patients' health improves.
- Connected devices at home
- Patient engagement
- Device and questionnaire data
CMS sets the eligibility, documentation, and billing requirements for each program. Your clinical team decides which patients enroll and what is billed.
Who it is for
Built for companies delivering care digitally
Impilo supports virtual, hybrid, and digital-first care models that reach patients at home.
Telehealth companiesVirtual-first careHybrid care providersDigital health appsValue-based care groupsRemote monitoring programsCare management teamsConsumer health brands
FAQ
Digital health, answered
How does Impilo work with digital health companies?
Telehealth, virtual care, and digital health companies use Impilo for the operations behind connected care: devices and supplies, white-label kitting, direct-to-patient fulfillment, patient support, replacements and returns, and one API for normalized device and patient data. Impilo handles the patient monitoring operations while your team handles the product and the clinical care.
Can we keep patients in our own app?
Yes. The Device SDK can be embedded in your own mobile application to capture readings from supported devices, or patients can use the Impilo Patient Mobile App. Data is normalized and delivered to your product, dashboard, or EHR through the Impilo API and webhooks.
Can device kits ship under our brand?
Yes. Impilo customizes and white-labels medical device kits and ships them directly to patients, so you do not need in-house logistics.
Who supports our patients?
Impilo's patient support team handles onboarding, device troubleshooting, engagement, and replacement coordination, so your clinicians stay focused on care.
Can digital health companies run APCM, CCM, PCM, RPM, and ACCESS programs with Impilo?
Yes. Digital health teams use Impilo to run remote patient monitoring (RPM), chronic care management (CCM), principal care management (PCM), advanced primary care management (APCM), and technology-enabled care for the CMS ACCESS Model from one patient record. Connected devices, the prioritized Patient Queue, text, email, call, and video communication, questionnaires, automated time tracking, and billing and claims reporting sit in the same system. CMS sets each program's requirements, and your clinical team decides enrollment and billing.