Review patient data
Reads every reading across the panel and surfaces who needs attention today.
Run your provider operations end to end with Pilo
Pilo is Impilo's intelligent operating layer for care outside the clinic. It reviews readings, reaches patients, and escalates what needs a clinician, so your team focuses on exceptions and judgment.
Book a working sessionReviewEvery reading, every day
EngageText, call, and follow up
EscalateRoute, document, close the loop
What is Pilo?
Pilo works across providers' existing systems. It continuously reviews clinical and operational signals, identifies what needs attention, assembles context, and involves care teams when human judgment is required. Teams describe what they want done, and Pilo turns it into transparent, editable workflows that run on a schedule or an event trigger.
Your remote care program, run from a text
Ask Pilo who needs attention. It reviews the panel, reaches patients, and brings in a clinician when judgment is needed.
Pilo
Connected to EHR · 412 patients
Reviewed 1,284 readings · last 24h
3 patients need you:
- Maria G.BP 172/104
- James O.+4 lb in 2 days
- Ruth K.No readings · 5 days
Pulled Maria's chart · meds, last visit
Texted Maria · Called Ruth
Maria says she missed her lisinopril yesterday and has a mild headache. Ruth's cuff battery died. Replacement shipping today.
Paged Dr. Patel · urgent
Wrote RPM note + 99457 time to EHR
Done. Dr. Patel adjusted her plan and I'll recheck Maria at 4pm. All 3 charts are documented.
Message Pilo...
One agent. The whole program.
Pull from the EHR
Assembles the chart, medications, and last visit before anyone has to ask.
Write to the EHR
Documents notes and time back to the record so charts stay complete.
Text and call patients
Check-ins, reminders, and follow-ups across SMS, voice, email, and video.
Keep patients engaged
Questionnaires, intake, and nudges that keep readings and programs on track.
Escalate readings
Routes urgent readings to the right provider and closes the loop after.
Your care team stays in command
Pilo prepares, routes, and documents. Clinicians make the calls. Workflows stay transparent and editable, and every human-review moment is clear.
Review mode
Care teams review and approve what Pilo prepares before anything goes out.
Exception-based review
Routine work runs on its own while anything unusual comes to a person.
Evidence-backed scale
Expand what Pilo handles as your organization's evidence and policy allow.
No autonomous clinical decisions. No hidden actions.
Built for teams running care outside the clinic
Replace disconnected vendors, multiple logins, and manual reconciliation with one operating layer, so growing patient populations do not require growing headcount.
Practices and medical groupsValue-based care organizationsDigital health companiesVirtual care companiesRPM programsCare management teams
FAQ
Pilo, answered
What is Pilo?
Pilo is Impilo's intelligent operating layer for provider operations and care outside the clinic. It works across your existing systems, reviews clinical and operational signals, identifies what needs attention, assembles context, and involves care teams when human judgment is required.
Does Pilo make clinical decisions?
No. Pilo does not make autonomous clinical decisions or take hidden actions. It prepares context, routes work, and documents, while clinicians make the calls and care teams stay in command.
What does Pilo coordinate?
Pilo coordinates remote patient monitoring, connected devices, patient engagement, email, SMS, voice, and video communications, questionnaires and intake, documentation, billing preparation, and follow-up.
What systems does Pilo work with?
Pilo works across providers' existing systems, including EHRs, customer platforms, claims and revenue-cycle systems, and email, SMS, voice, and video channels.
How does Pilo work with the rest of Impilo?
Pilo reads signals and coordinates workflows, while Impilo sources, kits, fulfills, replaces, returns, and refurbishes the devices and supplies behind remote care. Together they cover the digital and physical sides of the program.