Last month, Impilo had the privilege of sponsoring the 2024 Remote Patient Monitoring Summit hosted by the Business Research Intelligence (BRI) Network in Miami, FL. The Summit brought together clinical leaders and digital health innovators from organizations such as the Cleveland clinic, Advocate Health, Accenture, Johns Hopkins, Vanderbilt University, UCLA, and Mayo Clinic to discuss the challenges and opportunities in the evolving landscape of Remote Patient Monitoring (RPM).
Below are a few key takeaways from the summit
1. “Digital Health is here to stay” - Peter Rasmussen MD, Cleveland Clinic
As Dr. Peter Rasmussen of the Cleveland Clinic emphasized in his presentation, the long-term value and staying power of digital health technologies are evident. According to a July 2024 study conducted by the Deloitte Center for Health Solutions, 94% of patients surveyed would participate in virtual care[1]. With such a preponderance of support for virtual care, it falls to healthcare organizations to establish efficient processes to support the implementation and deployment of emerging virtual care models such as RPM.
2. Cultivating provider adoption and buy-in are necessary to scale a RPM program - Mayo Clinic Center for Connected Care
A recurring theme of the summit was the necessity of securing provider buy-in to scale RPM programs effectively. Incorporating feedback loops for providers to drive process development was instrumental to the initial success of Mayo Clinic’s RPM program. A team-based approach to identify roles and responsibilities, develop operational processes, and align on Key Performance Indicators (KPI’s) will not only create and efficient clinical program but also empower providers to meaningfully engage with emerging digital health technologies.
3. “Patient engagement is crucial for any successful RPM program” - Heather Hitson, UCLA Health”
Relationships matter. Establishing a relationship with and engaging patients are the cornerstone of any successful RPM program. Without, ensuring patients transmit sufficient data and meaningfully interact with the provider reviewing said data would be virtually impossible. Effective patient engagement strategies, like Impilo’s recently released “Engagement +” support package, include personalized onboarding and technical support.
4. “Vendor Partnership is essential for patient onboarding and technical support” Kelcie Bullock, Duke
When assessing whether RPM is the right fit for an organization, vendor selection is critical. Healthcare organizations should partner with a vendor that is optimally positioned to address common pain points of RPM programs such as patient identification, enrollment, direct to patient shipping, technical support, device return and refurbishment.
Want to learn more? Contact our Sales team (sales@impilo.health) to discover how Impilo can help develop and scale device logistics, support, and patient engagement.
