From Manual to Automated: Dreem Health's Journey to Efficient Sleep Care Delivery
Dreem Health, managed by Sunrise, is pioneering accessible sleep care through its digital clinic. The platform makes diagnosing and treating sleep disorders simple — connecting patients to specialists online and delivering testing and treatment devices to their doorstep. Making the path to better sleep fast, easy, and effective.
Challenge
As Dreem Health expanded nationwide, the clinic proactively addressed operational challenges, ensuring efficiency and patient care:
Manual data entry: Creating patient profiles and processing orders is time-consuming and prone to errors.
Device tracking errors: Manual tracking of serial numbers may cause inaccuracies, affecting remote monitoring.
Cumbersome billing: Manually gathering the necessary documents for billing is inefficient and slow.
Inefficient inventory management: Without real-time inventory data, managing stock and making purchasing decisions is challenging.
To support their rapid growth, Dreem Health was seeking an automated solution that could integrate seamlessly with their existing system to streamline processes and improve patient care.
Solution
By integrating our API, Dreem Health achieved their goal of automating key tasks and optimizing workflows:
Automated data entry: Patient profiles and order requests are created directly from their EHR during teleconsultations.
Accurate device tracking: Serial numbers are retrieved automatically, ensuring seamless setup and monitoring.
Streamlined billing: The API automatically pulls necessary billing documents, speeding up the process and reducing administrative burden.
Real-time inventory management: Dreem Health gained access to real-time inventory data, enabling more efficient stock management and purchasing decisions.
Results
Time savings: Care providers save up to 10 minutes per device order, adding up to hundreds of hours saved annually, which can now be redirected to patient care.
Improved workflow: Healthcare providers can now place orders directly from the EHR, improving the teleconsultation process and reducing friction.
Enhanced billing accuracy: Automatic document retrieval has streamlined the billing process, improving reimbursement times and reducing errors.
Better inventory management: Real-time inventory data helps Dreem Health manage stock effectively and ensure timely delivery of devices to patients.
Conclusion
By integrating our API, Dreem Health successfully transformed its operations, reduced errors, and gave its clinical team more time to focus on delivering quality care. With enhanced efficiency in data entry, device tracking, billing, and inventory management, Dreem Health is now well-equipped to handle its nationwide expansion while maintaining the high standards of care their patients expect.
If you are interested in how Impilo's solutions can transform your RPM operations, schedule a demo with one of our team members.
